Working Lives Research Institute
Dr Sonia McKay, Dr Eugenia Markova
October 2007 to June 2008
TUC Commission on Vulnerable Employment (CoVE)
The aim of this study has been to understand better the operation and management of employment agencies in the UK labour market, to increase CoVE’s knowledge of the operation of employment agencies, identifying variation in practice, understanding the extent and scope of the exploitation of agency workers and identifying best practice and alternative models of employment agency operation, which could challenge vulnerable employment.
The research has been conducted utilising the following methods:
The two research reports have now been published by and can be downloaded from the CoVE website.
The research report, Understanding the operation and management of employment agencies in the UK labour market, is available here [PDF].
The literature review, Agency and migrant workers literature review, is available from here [PDF].